SLA TEMPLATE


Create the perfect Service Level Agreement between Marketing and Sales for your business

SLA stands for Service Level Agreement. Often used with outsourced services, it aims to define standards for the offer, goals, contractual issues, support, and whatever else applies to the offered services.

The SLA guarantees the provider and the client compliance with the agreed services. This document lists all the obligations of both parties during the business relationship.

Here are some of the main benefits you can get by having an SLA model:

  • Improve customer communication
  • Increase retention and satisfaction rates
  • Boost productivity and service efficiency
  • Flexibility to deal with standard contracts

And much more!

Download your copy and follow the instructions to create your own SLA model!